Ask Dr. Tech provides its corporate users with 24x7 online, e-mail and phone support. If your organization depends on computers, you can rely on Ask Dr. Tech. Regardless of the number of computers you have at your office, we will make sure that your computers are doing what they are supposed to - perform at top levels.
There is a list of valid reasons to join our corporate program:
- It is much cheaper and more effective than hiring IT personnel.
- Our technology allows adjusting and supporting offices remotely and reduces the time of troubleshooting.
- Our technology provides constant monitoring of your systems that will allow us to detect and prevent computer problems.
- We provide our service free-of-charge for 1 week for our corporate clients.
- Immediate reaction on the incoming support request!
- We provide a group of MSP professionals specially dedicated for your office support.
A few words on the technology behind our service that will facilitate work of your staff in the office:
Ask Dr. Tech primary support channel is online chat with remote troubleshooting software.For more accurate resolution of support incidents we developed our helpdesk solution, which consists of several modules:
- Web-based help desk ticketing system available from any computer that has a Web-browser and Internet connection.
- Client-side troubleshooting module which includes:
- an advanced remote diagnostics software.
- a permission-based screen-sharing technology optimised for any Internet connection speed.
- voice chat solution.
- An emergency phone support line.
For more information contact us at .