Ask Dr. Tech Press Center is a one stop destination for news about the company, as well as news on computer support services and products.
Each LiveRepair.com helpdesk employee passed at least one MCP certification exam. Many are also MCDST, MCSA, and CompTIA A+ certified professionals.
LiveRepair.com's DevTeam division redesigned the company Web site and fully integrated the support service with the online payment processing system and the TekOffice helpdesk suite.
All LG notebook computers sold in Ukraine will be bundled with 24x7 online and phone helpdesk and technical support service, called Expert.LG.
Having gained more than 6 years of in-house software development experience, LiveRepair.com now offers outsourced software development and Web design services commercially.
In a constant pursuit for the highest service quality, LiveRepair.com widens the range of supported computer software and hardware products, other digital equipment.
Ask Dr. Tech's 24x7 computer support Web site has received an official excellence award from The World's Best Sites. The site was determined to meet high standards of quality, safety and security, customer satisfaction, ease of use, and professional design.
The 24x7 online tech support is fully integrated with the company Web site and the WorldPay online payment processing system.
SOHOtech, a Hong Kong based IT services provider, partners with LiveRepair.com to deliver high-quality computer support services. The new 24x7 technical support services are integrated with its Web and phone infrastructure and complement the existing service portfolio.
In March 2005, LiveRepair.com, a leading provider of online tech support services, acquired Ask Dr. Tech. The redesigned Web site and streamlined support process offer faster problem resolution and a better support service overall. The transition is fully completed and the results are clear: everybody benefited from this transaction.
Private-label phone support option is now available for Canadian and US partners.
On September 1, 2004, LiveRepair.com released a new version of its reporting system, which is now available to partners of LiveRepair.com.
LiveRepair.com releases TekDesk 3.53, the latest version of its web-based support system. It features remote diagnostics, screen sharing tools, file management system and voice chat.
LiveRepair.com now provides technical support and helpdesk assistance for Comet Learning educational solutions, such as CompLINK and HP Learning Curve.
Small and medium-sized businesses are now able to save thousands of dollars in their IT maintenance budgets. LiveRepair.com has launched a new Web service specially targeted at small and medium-sized enterprises (SMEs). The service is located at Live PC Support.
LiveRepair.com's bundled helpdesk service helps Puterz.co.uk increase customer loyalty.
Using TekDesk 3.51, LiveRepair.com's partner companies can now create co-sourced, multilevel solutions where outsourced support personnel and in-house IT staff can seamlessly share unified help desk tools, thus providing guaranteed 24x7 technical support cost-effectively.
LiveRepair.com has introduced a multilevel remote help desk solution that now enables its partner companies to augment outsourced technical support with the in-house IT staff can seamlessly share unified help desk tools.
A Corte Madera, CA, company will offer its clients a range of instant, 24/7 help desk solutions backed by LiveRepair.com's service.
Computer Medic Center, Inc. has reached an agreement to utilize LiveRepair.com's back-end solutions and integrate them into its line of services. Clients of a Ft. Lauderdale, FL, based company specializing in full-service hardware and software support now have the opportunity to explore the new high-tech online help desk support system for a wide range of Windows-related products.
MicroForceIT, a Los Angeles, CA, area full-service IT management company integrated LiveRepair.com's online help desk solution with its website. The MicroForceIT 5 Point Plan includes the entire spectrum of IT management services from infrastructure assessment and IT deployment to 24/7 support, security audit, and preventive maintenance.
G.D.B. Solutions Inc., a Canadian provider of value-added, comprehensive IT services for small- to medium-sized businesses, has introduced a new addition to its wide range of services, GDB Desktop Support, a private-labeled version of 24x7 PC support service based on LiveRepair.com's TekDesk help desk, seamlessly integrated to the company web site.
LiveRepair.com, a leading provider of online tech support services, today announced the release of TekDesk 3.4, which was previously known as LR HelpDesk. The release of TekDesk 3.4 allows system builders and integrators, IT consultants, and VARs with customer base of any size - from two clients to over a million - to effortlessly offer branded computer support services at a fraction of the expense of hiring an in-house support staff.
A UK-based IT consulting company in Birmingham, UK, started offering LiveRepair.com's computer help services on April 1, 2003.
Computers4you.ca, an online retailer of computer products in Lethbridge, Canada, released LiveRepair.com's helpdesk solution, privately-labeled and bundled into the retailer's products.
LiveRepair.com is proud to welcome Beckett PC Solutions, a Palo Alto, CA, PC/application-support company as its new private-label partner to provide LiveRepair.com's computer help and repair services to its clients.
On February 10, 2003 Optimus Networks Corporation, a comprehensive IT service provider for small- and medium-sized businesses, launched a private-label version of 24x7 online tech support service from LiveRepair.com, Inc.
LiveRepair.com, Inc., a developer and provider of online tech support services, signed a partnership agreement with Kabko Pty Ltd., an Australian provider of integrated computer support services.
On December 24, 2002, Retlub Technologies, LLC, signed a partnership agreement with LiveRepair.com, Inc., by which Retlub Technologies, a Maryland provider of onsite tech support and IT consulting service, will launch a private-label version of LiveRepair online computer support service.
Under the agreement, customers of AIPCS Systems Technologies are entitled to 12 months of online tech support powered by LiveRepair.com.
LiveRepair.com, a provider of online computer support services, has begun its international expansion by entering the Eastern European market and launching its Russian-language service in Russia and Ukraine.